Service disruption – some users unable to reach Jottacloud

Incident Report for Jottacloud Public

Resolved

This incident has been resolved. Heightened monitoring following DDoS attack.
Posted Oct 15, 2026 - 12:58 CEST

Monitoring

A fix has been implemented and we are monitoring the results. Some countries may still be affected.
Posted Oct 13, 2026 - 18:15 CEST

Identified

We are currently experiencing a disruption caused by a DDoS attack, and some users may be unable to reach our websites and services on IPv4. We are working with our teams and partners to restore normal access as quickly as possible.
Posted Oct 13, 2026 - 16:28 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 13, 2026 - 15:55 CEST

Update

We are continuing to work on a fix for this issue.
Posted Oct 13, 2026 - 14:41 CEST

Identified

We are currently experiencing a disruption caused by a DDoS attack, and some users may be unable to reach our websites and services on IPv4. We are working with our teams and partners to restore normal access as quickly as possible.
Posted Oct 13, 2026 - 13:00 CEST
This incident affected: Websites.